From first email to a working system.
Seven steps, no black boxes. You approve the scope in writing before configuration begins, you see the test evidence before launch, and you own everything at the end.
1. AI Opportunity Audit — $350
A paid working session, async-first: a questionnaire about your business plus a recorded video review of your call and quote flow. A live 30-minute call only for strong fits. If there's a fit, the $350 is credited toward your build on scope sign-off.
2. Written proposal
Fixed scope, fixed price, fixed timeline — in writing. Nothing is configured until you sign off on it. If the audit finds no fit, you keep the video review and we part ways.
3. Intake
You complete the intake materials: business details, message wording, escalation rules, and for the AI Receptionist, the 20-question intake. Timelines start when your intake materials are complete.
4. Build
We configure the system to your approved scope — call flows, message sequences, alerts, and integrations. We take a maximum of two builds per month, so yours gets full attention.
5. Test & evidence
Every flow is tested before launch — including 20 test calls for the AI Receptionist — and you receive a test evidence log showing what was verified.
6. Launch + runbook
You connect your own phone numbers and accounts by following a guided runbook that walks you through each step. Zero-touch: we never ask for passwords or log into your accounts. The system goes live in your name.
7. 14-day fix window
After launch, anything in scope that doesn't work as specified gets fixed free for 14 days. The optional Launch Protection retainer picks up after that.
Honest timelines, no rush delivery
Kickoff
Earliest kickoff is 10 business days after booking. We don't do same-week or rushed builds.
Build windows
From kickoff, once intake materials are complete: Missed-Call Rescue within 10 business days, Quote Chaser within 15, AI Receptionist within 20.
Capacity
Maximum two builds per month. When the calendar is full, new bookings wait for the next window.